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Privacy policy

Last updated: 13 October 2026.

This policy explains the use of personal data in connection with visits to this website and enquiries sent to us.

1. Data controller and contact details

The website hightechplast.ro is operated by HIGHTECH PLAST SRL. Contact address: 30 Stejarului Street, Craiova, Dolj County, Romania. Tax registration: RO37609798. Trade Register: J2017001267167. Email: office@hightechplast.ro.

For questions or to exercise your personal data rights, use the email address above.

2. Information provided when you contact us

Depending on your enquiry, you may provide your name, email address, telephone number, company or professional role, message and documents needed to discuss the project. Send only relevant information. Avoid sensitive data or unnecessary information about other people.

3. Purposes and legal bases

  • Replies and quotations: we use the information needed to respond and take pre-contractual steps at your request under Article 6(1)(b) GDPR, where you are the contracting party.
  • Business communications: for company contact persons and correspondence relevant to our activities, processing is based on the legitimate interest in communicating and handling enquiries under Article 6(1)(f), with due regard to your rights.
  • Contracts and legal obligations: information needed to perform a contract or meet tax, accounting and other legal obligations is processed on the applicable bases under Article 6(1)(b) and (c).
  • Security and operation: technical information needed to protect the website and prevent abusive access is used in the legitimate interest of keeping the service secure.
  • Non-essential technologies: where a technology requires consent, your choices and the information in the Cookie policy apply.

Marketing or cookie consent is not a condition for requesting a quotation. Sending a message does not automatically subscribe you to commercial communications.

4. Who may receive your information

Access is limited to authorised persons handling your enquiry and, according to purpose and necessity, technical service, hosting, email or support providers, and professionals involved in performing a contract or meeting legal obligations. Information may be provided to authorities where required by law.

5. Retention

Enquiries and correspondence are kept for the period needed to handle them and manage the associated relationship. Retention is determined by the purpose, enquiry stage, existence of a contract, legal obligations and the need to establish, exercise or defend legal claims. Documents subject to a statutory retention obligation follow the legally required period.

You may contact us for information about the period applicable to a particular enquiry.

6. Cookies and external services

Details of browser storage or access and external services loaded on the website are provided in the Cookie policy.

External services, including Google, may involve processing outside the European Economic Area under the provider’s terms and applicable transfer mechanisms. Contact us for information about processing associated with a particular enquiry.

7. Your rights

Subject to the GDPR, you may request access, rectification, erasure, restriction of processing and, where applicable, portability. You may object to processing based on legitimate interests, subject to the law. You may withdraw consent at any time for processing based on consent; withdrawal does not affect the lawfulness of earlier processing.

Emailoffice@hightechplast.ro. To protect personal data, we may request only the information necessary to verify the requester’s identity. Rights are not absolute; legal obligations may justify retaining certain information.

8. Complaints

If you have a concern, you may contact us for clarification. You also have the right to complain to the Romanian National Supervisory Authority for Personal Data Processing or use other remedies provided by law.

9. Required information and updates

Providing information for an enquiry is voluntary. If information essential to a reply or quotation is missing, we may be unable to handle the request. This policy is updated when the processing described changes. The version date appears at the top of the page.